September 2016: I stopped iOS development and removed all apps from the App Store.

Here is a list of the most frequently asked questions. Please read these if you are having problems. If reading the questions do not help and you are still having problems, please contact the Support.

General questions

Where can I add birthdays?
It uses the birthdays from the Contacts app.

Steps to add a birthday:
1. Open the Contacts app on your iPhone
2. Add (tap on the plus sign) or edit an existing contact
3. Scroll down, tap on "add birthday" and select the date
4. Do not forget to tap the "Done" button
=> Start HappyDayz!
Can I add birthdays directly into the app?
No, and it is not planned. Please add them to your contacts by using the Contacts app. Please don't get the following wrong: And yes, also for children without having a phone number.
The dates of some zodiac signs are wrong. Please fix it!
Those dates are not necessarily wrong. It is not a strict science. You will see that clearly on the Wikipedia pages (my used source). Those dates get changed weekly by people who think to know it better. Since version 2.7 you can adjust those dates by yourself (Settings -> Zodiac).
The anniversaries are not in the list. What’s wrong?
The processing of anniversaries is disabled by default. Go to the HappyDayz! settings and enable them. You will find the "Anniversaries" option in the settings group „Select Dates".
My dates with custom labels are not in the list. What’s wrong?
The processing of dates with custom labels is disabled by default. Go to the HappyDayz! settings and enable them. You will find the „Other Dates“ option in the settings group „Select Dates".
Why are the dates one day off?
This could be the well known synchronization problem between Apple and Microsoft (Outlook/Exchange). There is a support document from Apple that describes a solution.
Why do I have duplicates?
Please have a look at the support document from Apple.
What is the intention of the number on the app icon and how can I remove it?
It shows the number of birthdays today and is set by a Notification. The next day at 0:00 o'clock it gets automatically updated by another Notification.

To reset it manually: Start HappyDayz and shake your device. As confirmation, you will hear a short sound. Or you can open the HappyDayz! settings -> Notifications -> Badge and tap on 'Reset Now'.
Where is the "unknown year" option (= 1900) or how can I add birthdays without knowing the year?
In earlier iOS versions the year was mandatory. This is no longer the case and you can select 'nothing' for the year in the Contacts app. Just as hint: Apple uses internally the year 1604 when none was selected/entered.
It may not fit to your app, but how can I add a date of death?
  • Start the Contacts app
  • Edit a contact
  • Tap on 'add date' and select the date of death
  • Tap on the blue text in front of the date (could be set to 'anniversary' by default)
  • Tap on 'Add Custom Label' and enter the text like 'Date of Death'
  • Don't forget to save your changes by tapping the 'Done' button (top right)
Be sure that you've enabled the processing of other dates in HappyDayz!. Have a look at the FAQ entry 'My dates with custom labels are not in the list. What’s wrong?'.