Here is a list of the most frequently asked questions (FAQ). Please read these if you are having problems. If reading the questions do not help and you are still having problems, please contact the Support.
News From Google (March 14, 2013)
They will retire the Google Reader on July 1, 2013. I'm already looking for alternatives to support and I'm sure that there will be some more interesting ones released during the next couple of days/weeks/months. I'll keep you informed! Please be patient and don't switch overhasty to a other Google Reader alternative. It will still work for ~3,5 months.
Please sign this online petiton: Google: Keep Google Reader Running. I'm sceptical about the success of this petition, but it's worth a try.
FAQ : Services / Sharing Menu
You mentioned that the service 'xyz' (Instapaper, Twitter, Evernote, etc.) is supported, but it is not available in the sharing menu. How can I add it?
Mr. Reader supports many services and it does not make sense to show them all in the sharing menu by default. This is how you can add and resort them:
- Open the Mr. Reader settings and tap on "Services".
- On top are your currently used services (shown in the sharing menu), and at bottom the unused services (not shown in the sharing menu).
- Now use drag and drop - on the handle with the 3 lines (right side) - to move your services from the bottom list to the list at top.
Could you please add my beloved Browser 'xyz' (Google Chrome, Diigo Browser, Puffin, Terra, etc.) to the sharing menu?
If you know the URL scheme to open it, then you should be able to add it by yourself (or ask me). The included examples, some more installable examples and the documentation can be found here: 3rd Party Browsers.
Could you please add the App 'xyz' (Blogsy, Poster, Catch, Appigo's TODO, etc.) to the sharing menu?
When this App can be opened by a URL scheme, then you should be able to add it by yourself (or ask me). The included examples, some more installable examples and the documentation can be found here: 3rd Party Apps.
Can you add the service 'xyz' to the sharing menu?
Please be sure that this service is not already supported: Open the Mr. Reader "Settings" and tap on "Services".
Some more installable services can be found here: 3rd Party Browsers and 3rd Party Apps.
If it is really not supported, then please send me an mail and I'll see what I can do.
Some more installable services can be found here: 3rd Party Browsers and 3rd Party Apps.
If it is really not supported, then please send me an mail and I'll see what I can do.
Can you add services like Springpad with a Mail integration to the sharing menu?
Yes, please have a look at the Custom Mail Actions documentation.
Problem creating a markdown formatted link in a URL scheme template?
I've added an tip to the end of the 3rd Party Apps documentation.
Is it possible to use Browser bookmarklets?
Yes, please have a look at the Bookmarklets documentation. But please use them only as a last resort.
After the v1.11 update (Jan. 17, 2013) some services like OmniFocus, Google Chrome, Things, etc. are no longer available in my sharing menu. What's wrong?
I'm sorry, but I must replace all of this hard coded services by a generic solution (too many services and code). They are still supported, but you must re-add them to the sharing menu. Please have a look at the 3rd Party Browsers and 3rd Party Apps documentation.
FAQ : General
Do you have plans for making an iPhone, Android, Mac, Windows, Blackberry App of Mr. Reader?
Most requested is an iPhone version. I'm sorry, but I can't give any more infos and certainly not an ETA. And please, please save your and my time requesting it. Thank you very much!
Can you add a way to display the 'alt' text of comic images?
You can see the 'alt' text by tapping the image with two fingers or by using tap&hold and selecting 'Zoom Image'. Afterwards you can also close the 'Zoom Image' window with a single two fingers tap.
How can I add an additional Google Reader account and switch between them?
Tap the email address (top left side) of the currently logged in user to open the accounts dialog.
What does the lock icon that appears in the article view at the top mean?
When you press this lock icon, it will set the current view (RSS, Web, Instapaper, Readability, Pocket) as your preferred view for this feed. When you now open an article from this feed the next time, it will open it automatically with this preferred view.
How can I remove the Readability & Pocket tabs from the article view? I'd like to only have RSS, Web & Instapaper?
In my opinion it is not necessary. You can use all of this mobilizer without having an account. The Instapaper mobilizer does not provide the best results for all feeds. In such a case you can use the Readability and Pocket mobilizer as an alternative.
How do I use the Thumbpad in the article viewer?
Move your thumb from the iPad case (left or right side) inside the screen to activate it. It's best used when reading the content in a relaxed position.
Can I change the Thumbpad buttons arrangement? I want the Thumbpads close button to be in the mid.
Yes, please open the 'Article View' settings to change the Thumbpad button arrangement.
What is the difference between setting the preferred article view manually or to last used?
"Last Used": It remembers for each feed your current chosen article view (RSS, Web, Instapaper, Readability, Pocket) automatically, and uses it the next time you read an article of that feed.
"Set Manually": You have to press the lock icon besides the Pocket button to set the current view (RSS, Web, Instapaper, Readability, Pocket) as your preferred one. The lock icon gets displayed only when the current view is not your preferred view.
"Set Manually": You have to press the lock icon besides the Pocket button to set the current view (RSS, Web, Instapaper, Readability, Pocket) as your preferred one. The lock icon gets displayed only when the current view is not your preferred view.
Can I view the article content in full screen?
Yes, enable the full screen mode in the 'Article View' settings.
Can I mark items as read that are older than 2 days?
Yes, tap and hold the 'Mark all as read'-button and select your desired option.
Can I mark items as read that are above the current reading position?
Yes, tap and hold the 'read/unread'-button (blue circle) and select the desired option.
How to close the article view?
You can close the article view by tapping the "X"-button. When you are not in full screen mode, you can close it by tapping outside the article view. Additionally you can use a pinch gesture (move two fingers towards) to close it. Version 1.5 introduced a Thumbpad, this contains also a close button.
How to rename a Folder, Feed or Tag?
To open the menu with the renaming functionality, use tap and hold on the item to rename.
How to delete a Folder, Feed or Tag?
Open the management menu by using tap and hold on the item to delete. Now tap on 'Delete'.
Can I jump from an article in the table to it's feed?
Yes, tap and hold the articles row and select the action from the menu.
How to subscribe to a feed?
Tap the "+"-button on top left side and enter the feed url directly or enter a search phrase.
Can I cancel the offline image download?
Yes, tap and hold the sync button and select cancel.
Can I delete all downloaded images for offline reading?
Mr. Reader deletes the downloaded images automatically when the offline image options no longer apply. For example when you downloaded images for unread items and you marked all as read. You can delete them also manually by using tap and hold on the settings button and selecting the appropriate action.
How to create a new folder?
You can create a new folder when you assign a feed to a folder. Tap and hold the feed you want to assign to a folder, select "Move" from the menu and tap the "+"-button in the dialog to create a new folder.
How to create a new tag?
You can create a new tag when you assign tags to a feed item. In the tagging dialog, tap the "+"-button to create a new tag.
Are my passwords kept secure?
Yes, the Google Reader account password and the passwords of the used services are stored secure in the keychain.
Where can I create a Google Reader account?
Follow this link: CREATE GOOGLE READER ACCOUNT
I have a problem with the Google Reader itself, can you help?
Please visit the official Google Reader Forum.
FAQ : Errors / Problems
It crashes?
First reboot your iPad and try it again (maybe reinstall it). If it still crashes, then please contact me and provide the following infos:
- Which Mr. Reader version do you use?
- Which iPad (1/2/3/4/mini) do you use?
- Which iOS Version do you use?
- Is your iPad jailbroken? Does it also crash when you disable all of your installed tweaks/hacks?
- Are you able to reproduce the crash? How?
I changed my Google password, where can I change it in Mr. Reader?
Tap the email address (top left side) of the currently logged in user to open the accounts dialog. Now edit the account and enter the new password.
I can't login, and I'm sure that I've entered the correct mail address and password.
Did you enabled the 2-step verification in your Google account settings? If yes, then please create a "application specific password" and use this in Mr. Reader instead of your Google password. You can create the password on the following Google website: https://accounts.google.com/IssuedAuthSubTokens
Or do you use an Google Apps account? A working solution that sounds very crazy: You can fix it by given your Google Apps account just a new password. It seems that Google updates/fixes something behind the scenes in this case. Had some users with this problem and it worked for all of them. And it doesn't matter if other Apps or services work without problem at the moment.
Or do you use an Google Apps account? A working solution that sounds very crazy: You can fix it by given your Google Apps account just a new password. It seems that Google updates/fixes something behind the scenes in this case. Had some users with this problem and it worked for all of them. And it doesn't matter if other Apps or services work without problem at the moment.
Login failed due to a required CAPTCHA?
Please open the Google Reader website in a browser, logout if already logged in, and login with the credentials you are going to use with Mr. Reader. Afterwards try it again in Mr. Reader.
If it is still not working, then please open this Google website to unlock the captcha: https://www.google.com/accounts/DisplayUnlockCaptcha
If it is still not working, then please open this Google website to unlock the captcha: https://www.google.com/accounts/DisplayUnlockCaptcha
I always have to re-login to Flattr, Facebook, etc. the next time I'm starting Mr. Reader. Can you fix this?
Those websites save your login status in so called web cookies. Please disable the cookies deletion in the Mr. Reader settings. Open the settings, navigate to 'Miscellaneous' and disable the deletion of Web Cookies. Now you stay logged in.
Do you see the 'Database Upgrade' dialog on every start?
At first I thought that this problem happens only when the 'hard drive' of your iPad is full. But that's not true. I've got the strong suspicion that the used database (SQLite) tries to create some files in the tmp-folder of Mr. Reader (gets created by iOS) while doing the migration and fails (tmp-folder does not exist or no access rights).
Sorry, but the only way to get it back running is to delete and re-install it.
Sorry, but the only way to get it back running is to delete and re-install it.
I marked items as read and after a sync the read items show up again!
Please do the following steps:
1. tap and hold the Settings button and tap on 'Delete Pending Actions'
2. open the Settings dialog, tap on 'Account' (top left) and just press 'Login'
1. tap and hold the Settings button and tap on 'Delete Pending Actions'
2. open the Settings dialog, tap on 'Account' (top left) and just press 'Login'
I'm getting error 400 messages, what's wrong?
Is your iPad jailbroken and you use some tweaks/hacks?
This info is from a user and already helped some others. He found it out by using the Safe Mode when the iPad soft boots into an environment where all jailbreak system extensions are disabled.
"It seems that the offending tweak was not KBshortcuts, but rather one called AnyAttach and/or its dependent app sandcastleclient. AnyAttach binds into native mail compose views and allows multiple file an photo attachments from any directory via a pop up menu. Sandcastleclient allows access to any sandboxed application's files from AnyAttach's interface. Once those two extensions are removed, Mr. Reader works as normal."
It's not jailbroken?
Please tap and hold the Mr. Reader Settings button and press 'Delete Pending Actions'. Now try to synchronize.
This info is from a user and already helped some others. He found it out by using the Safe Mode when the iPad soft boots into an environment where all jailbreak system extensions are disabled.
"It seems that the offending tweak was not KBshortcuts, but rather one called AnyAttach and/or its dependent app sandcastleclient. AnyAttach binds into native mail compose views and allows multiple file an photo attachments from any directory via a pop up menu. Sandcastleclient allows access to any sandboxed application's files from AnyAttach's interface. Once those two extensions are removed, Mr. Reader works as normal."
It's not jailbroken?
Please tap and hold the Mr. Reader Settings button and press 'Delete Pending Actions'. Now try to synchronize.
No Favicons?
Tap and hold the settings button and select "Reload Favicons".
FAQ : Theme Editor
The Theme Editor is well hidden, where can I find it?
Please have a look at the Theme Editor instructions page.
Why is the Theme Editor web based and not inside the App?
Good question, and it was my first idea to have it inside the App. But there are some reasons why it is not done in this way:
1. when you have created new icons - for example in Photoshop - and you wan't to see how they look like in Mr. Reader. It's much easier to drag those images to the upload field on the theme editor web page and see them immediately in Mr. Reader.
2. the dialog to modify the colors will always be in the way and overlap that part I want to change. It's much faster to do it on the theme editor web page and to see every adjustment in the color chooser in "real time" on the iPad.
3. When you use the same colors at different places, it's still more comfortable to use copy&paste on a Mac or PC than on the iPad. Also you have a much better overview about your theme adjustments on the larger screen.
1. when you have created new icons - for example in Photoshop - and you wan't to see how they look like in Mr. Reader. It's much easier to drag those images to the upload field on the theme editor web page and see them immediately in Mr. Reader.
2. the dialog to modify the colors will always be in the way and overlap that part I want to change. It's much faster to do it on the theme editor web page and to see every adjustment in the color chooser in "real time" on the iPad.
3. When you use the same colors at different places, it's still more comfortable to use copy&paste on a Mac or PC than on the iPad. Also you have a much better overview about your theme adjustments on the larger screen.
Why did you create this Theme Editor instead of adding my most missing feature?
I always received support mails/tweets to add a new theme or to adjust some of the colors in theme 'xyz'.
It took me about 1 month to create those 4 existing themes in code. Creating the Theme Editor only one week, and now a new theme can be created in seconds, minutes or hours (for example when you create new icons).
This saves me a lot of time (support & creating a additional theme), and now I can invest it in implementing your feature request. I hope you understand my decision. Thanks!
It took me about 1 month to create those 4 existing themes in code. Creating the Theme Editor only one week, and now a new theme can be created in seconds, minutes or hours (for example when you create new icons).
This saves me a lot of time (support & creating a additional theme), and now I can invest it in implementing your feature request. I hope you understand my decision. Thanks!